Effective customer management helps strengthen and nurture customer relationships and provide valuable insights into your business. With MYOB Advanced Customer Relationship Management Software you can:
Improve collaboration between departments with marketing automation solutions that are integrated with content management and financials. Capture leads from web forms, advertisement and more, and feed these into your integrated marketing to help improve conversions, measure performance, and improve productivity.
Automate your sales process and improve the efficiency of your sales teams by providing them with the contacts, opportunities and activities that influence the sales decision. MYOB Advanced can even help you enhance information flow, increase close rates, and reduce sales cycles, with lead assignment and workflow tools.
Monitor real-time trends in your organisation with comprehensive reporting tools that give you the confidence to accelerate your decision making. Create and use personalised business dashboards to display different information types related to job-functions, roles, or responsibilities to give you an overview on your current financial, organisational, and operational information.
Create a customer self-service portal experience that reduces customer support questions directed towards your company. Deliver greater value to your customers with 24/7 access to their financial statements, support cases, contracts and more.